Refund

Request to refund previously captured funds. A refund transaction triggers the movement of funds from the biller's account to the cardholders account.

PUT https://na.gateway.mastercard.com/api/rest/version/4 / merchant / {merchantId} / order / {orderid} / transaction / {transactionid}

Authentication Copied to clipboard

This operation requires authentication via one of the following methods:


  • Certificate authentication.
  • Basic HTTP authentication as described at w3.org. To authenticate to the API, leave the userid portion (to the left of the colon) blank and fill the password section with the API password provided to you.

Request Copied to clipboard

URL Parameters Copied to clipboard

{merchantId} Copied to clipboard Alphanumeric + additional characters REQUIRED

The unique identifier issued to you by your payment provider.


This identifier can be up to 12 characters in length.


Data may consist of the characters 0-9, a-z, A-Z, '-', '_'

Min length: 1 Max length: 40
{orderid} Copied to clipboard Integer REQUIRED

The unique identifier of the order, to distinguish it from any other order you ever issue.


A number comprising the digits 0-9, having at least one digit. (For a complete description, see http://www.w3.org/TR/xmlschema-2/#nonNegativeInteger.)

Min value: 0 Max value: 9999999999999999
{transactionid} Copied to clipboard String REQUIRED

Unique identifier for this transaction to distinguish it from any other transactions on the order.


Data can consist of any characters

Min length: 1 Max length: 40

Fields Copied to clipboard

apiOperation Copied to clipboard String = REFUND FIXED

Any sequence of zero or more unicode characters.

cardDetails Copied to clipboard OPTIONAL

The card details, which may be represented by combining one or more of the following: Card Details, Form Session Id and/or Card Token.

Precedence rules will be applied in that order, i.e. Card Details will override From Session details which will override Card Token details. Each of these may represent partial details, however the combination must result in a full and complete set of card details. See Using Multiple Sources of Card Details for examples.

cardDetails.card Copied to clipboard OPTIONAL

Details as shown on the card.

cardDetails.card.expiry Copied to clipboard OPTIONAL

Expiry date, as shown on the card.

cardDetails.card.expiry.month Copied to clipboard Digits REQUIRED

Month, as shown on the card.

Months are numbered January=1, through to December=12.

Data is a number between 1 and 12 represented as a string.

cardDetails.card.expiry.year Copied to clipboard Digits REQUIRED

Year, as shown on the card.

The Common Era year is 2000 plus this value.

Data is a string that consists of the characters 0-9.

Min length: 2 Max length: 2
cardDetails.card.number Copied to clipboard Digits OPTIONAL

Credit card number as printed on the card.

Data is a string that consists of the characters 0-9.

Min length: 9 Max length: 19
cardDetails.card.securityCode Copied to clipboard Digits OPTIONAL

Card verification code, as printed on the back or front of the card.

Data is a string that consists of the characters 0-9.

Min length: 3 Max length: 4
cardDetails.card.sequenceNumber Copied to clipboard Digits OPTIONAL

The card sequence number for transactions where the data is read through a chip on the EMV card.

Data is a number between 0 and 999 represented as a string.

cardDetails.card.track1 Copied to clipboard String OPTIONAL

7 bit ASCII text representing the card track 1 data.

Start and end sentinels as well as the LRC must be included.

Data can consist of any characters

Min length: 2 Max length: 79
cardDetails.card.track2 Copied to clipboard String OPTIONAL

7 bit ASCII text representing the card track 2 data.

Start and end sentinels as well as the LRC must be included. The contents of this field must match the PAN and expiry fields included in the Transaction Request.

Data can consist of any characters

Min length: 2 Max length: 40
cardDetails.cardToken Copied to clipboard Alphanumeric OPTIONAL

Uniquely identifies a card and associated details.

Data may consist of the characters 0-9, a-z, A-Z

Min length: 1 Max length: 40
cardDetails.session Copied to clipboard ASCII Text OPTIONAL

Session carrying the card details to be used.

Data consists of ASCII characters

Min length: 31 Max length: 35
correlationId Copied to clipboard String OPTIONAL

A transient identifier for the request, that can be used to match the response to the request.

The value provided is not validated, does not persist in the gateway, and is returned as provided in the response to the request.

Data can consist of any characters

Min length: 1 Max length: 100
order Copied to clipboard OPTIONAL
order.reference Copied to clipboard String OPTIONAL

The identifier of the order.

For example, a shopping cart number, an order number, or an invoice number.

Data can consist of any characters

Min length: 1 Max length: 40
posTerminal Copied to clipboard OPTIONAL
posTerminal.entryMode Copied to clipboard Digits OPTIONAL

Indicates the entry mode the cardholder/merchant used to enter the PAN and PIN details of the card.

The first two digits indicate the PAN entry mode and the last digit indicates the PIN entry mode. For example, 011 may indicate manual PAN entry (01) with PIN entry on the terminal (1).

PAN ENTRY Mode
01 - Manual Entry
02 - Magnetic stripe read, but full unaltered contents not provided
04 - OCR/MICR coding read
05 - PAN auto entry via chip
07 - Auto-entry via contactless magnetic chip
79 - Chip card at chip-capable terminal was unable to process transaction using data on the chip or magnetic stripe on the card-therefore, PAN entry via manual entry
80 - Chip card at chip-capable terminal was unable to process transaction using data on the chip therefore; the terminal defaulted to the magnetic stripe read for the PAN. This is referred to as fallback.
90 - Magnetic stripe read and full, unaltered contents provided
91 - Auto-entry via contactless magnetic strip

PIN Entry Mode
0 - Unspecified or unknown
1 - Terminal has PIN entry capability
2 - Terminal does not have PIN entry capability (default)
8 - Terminal has PIN entry capability but PIN pad is not currently operative

Data is a string that consists of the characters 0-9.

Min length: 3 Max length: 3
transaction Copied to clipboard REQUIRED
transaction.amount Copied to clipboard Decimal REQUIRED

Transaction Amount.

Expressed as a decimal number in the units of the currency. For example 12.34 in USD is the amount 12 dollars and 34 cents.

Data is a string that consists of the characters 0-9 and '.' and represents a valid decimal number.

Min length: 1 Max length: 14
transaction.currency Copied to clipboard Upper case alphabetic text REQUIRED

The currency of the transaction expressed as an ISO 4217 alpha code, e.g. USD.

Data must consist of the characters A-Z

Min length: 3 Max length: 3
transaction.reference Copied to clipboard String OPTIONAL

An optional identifier for this transaction.

Data can consist of any characters

Min length: 1 Max length: 40
transaction.source Copied to clipboard Enumeration OPTIONAL

Indicates the source through which you received the transaction.

Value must be a member of the following list. The values are case sensitive.

CALL_CENTRE

Transaction conducted via a call centre.

CARD_PRESENT

Transaction where the card is presented to the merchant.

INTERNET

Transaction conducted over the Internet.

MAIL_ORDER

Transaction received by mail.

MOTO

Transaction received by mail or telephone.

TELEPHONE_ORDER

Transaction received by telephone.

VOICE_RESPONSE

Transaction conducted by a voice/DTMF recognition system.

transaction.tax Copied to clipboard OPTIONAL
transaction.tax.local Copied to clipboard OPTIONAL
transaction.tax.local.amount Copied to clipboard Decimal OPTIONAL

Local tax amount.

Expressed as a decimal number in the units of the currency. For example 12.34 in USD is the amount 12 dollars and 34 cents.

Data is a string that consists of the characters 0-9 and '.' and represents a valid decimal number.

Min length: 1 Max length: 14
transaction.tax.local.exempt Copied to clipboard Boolean OPTIONAL

Indicates whether the transaction is exempt from local tax or not.

JSON boolean values 'true' or 'false'.

transaction.tax.local.reference Copied to clipboard String OPTIONAL

Local tax reference value associated with the transaction.

Data can consist of any characters

Min length: 1 Max length: 20

Response Copied to clipboard

Fields Copied to clipboard

3DSecure Copied to clipboard CONDITIONAL

Information on 3DSecure fields.

3DSecure.acsEci Copied to clipboard Digits CONDITIONAL

The Electronic Commerce Indicator returned by the card issuer in the authentication response message.

It indicates the level of security and authentication of the transaction.

Data is a string that consists of the characters 0-9.

Min length: 1 Max length: 2
3DSecure.authenticationStatus Copied to clipboard Enumeration CONDITIONAL

Indicates if the cardholder verification was successful.

Included only if payment authentication was attempted and a PARes (Payer Authentication Response) was received by the MPI.

The PARes message is the response received from the card Issuer's Access Control Server (ACS) after the cardholder has completed the authentication process.

Value must be a member of the following list. The values are case sensitive.

AUTHENTICATION_ATTEMPTED

Authentication was attempted but the card issuer did not perform the authentication.

AUTHENTICATION_NOT_AVAILABLE

An internal error occurred and Authentication is not currently available.

AUTHENTICATION_SUCCESSFUL

The cardholder was successfully authenticated.

3DSecure.authenticationToken Copied to clipboard Base64 CONDITIONAL

The base64 encoded value generated by the card issuer.

Included in subsequent transaction request messages and used by the card scheme to verify that the authentication occurred and the values provided are valid. The token should be used unaltered.
This field corresponds to the Cardholder Authentication Verification Value (CAVV) for Visa, the Accountholder Authentication Value (AAV) for MasterCard and JCB, or the American Express Verification Value (AEVV) for American Express.

Data is Base64 encoded

allowable lengths 28 or 32
3DSecure.enrollmentStatus Copied to clipboard Enumeration ALWAYS PROVIDED

Indicates if the cardholder is enrolled for 3-D Secure authentication.

Value must be a member of the following list. The values are case sensitive.

ENROLLED

The card is enrolled for 3DS authentication.

ENROLLMENT_STATUS_UNDETERMINED

The Issuer's ACS was unable to process the request to check enrollment or the card is ineligible.

NOT_ENROLLED

The card is not enrolled for 3DS authentication.

3DSecure.xid Copied to clipboard Base64 CONDITIONAL

A unique transaction identifier generated by the Payment Gateway on behalf of the merchant to identify the 3DS transaction.

This field is mandatory for Verified By Visa transactions if authentication was available. The XID should be used in operation requests unaltered.

Data is Base64 encoded

allowable length 28
3DSecureId Copied to clipboard ASCII Text CONDITIONAL

A unique identifier supplied by the merchant for the authentication.

It is first defined in the check3DSEnrollment operation, and then included in subsequent operations.
It is not used when the authentication is performed externally.

Data consists of ASCII characters

Min length: 1 Max length: 64
authorizationResponse Copied to clipboard CONDITIONAL

Information on fields returned by some acquirers for an authorization or pay transaction.

authorizationResponse.cardLevelIndicator Copied to clipboard String CONDITIONAL

Indicates the card level result returned by the issuer.

Data can consist of any characters

Min length: 1 Max length: 2
authorizationResponse.cardSecurityCodeError Copied to clipboard String CONDITIONAL

CSC Incorrect Indicator.

An indicator, provided by the Issuer in the authorization response, to identify the presence of an invalid card security code (CSC). If there is an error, the Issuer will respond with the 1-byte CSC Error Code (Y).

Data can consist of any characters

Min length: 1 Max length: 1
authorizationResponse.commercialCard Copied to clipboard Enumeration CONDITIONAL

Indicates if the card used is a commercial card.

Value must be a member of the following list. The values are case sensitive.

COMMERCIAL_CARD
NOT_A_COMMERCIAL_CARD
UNDETERMINED
authorizationResponse.commercialCardIndicator Copied to clipboard Enumeration CONDITIONAL

Indicates the type of commercial card as returned by the card issuer.

Value must be a member of the following list. The values are case sensitive.

BUSINESS_CARD
COMMERCIAL_AND_CONSUMER
COMMERCIAL_CARD
CONSUMER_CARD
CORPORATE_CARD
DECLINE_OR_NOT_COMMERCIAL_CARD
OTHER
PURCHASING_CARD
authorizationResponse.date Copied to clipboard String CONDITIONAL

The local date, in MMDD format, on which the transaction occurred.

Data can consist of any characters

Min length: 1 Max length: 4
authorizationResponse.financialNetworkCode Copied to clipboard String CONDITIONAL

Indicates the code of the financial network that was used to process the transaction with the issuer.

Data can consist of any characters

Min length: 1 Max length: 3
authorizationResponse.marketSpecificData Copied to clipboard String CONDITIONAL

Indicates the market or the industry associated with the payment.

For example, B may indicate "bill payment" depending on the acquirer.

Data can consist of any characters

Min length: 1 Max length: 1
authorizationResponse.merchantAdviceCode Copied to clipboard String CONDITIONAL

This field contains data returned by the issuer or card network to clearly communicate to merchants the reason for declining a MasterCard or Visa transaction.

Merchants can use this information to determine the best action to take. Please refer to Troubleshooting & FAQs - What if my transaction gets declined? for the list of values and their meaning.

Data can consist of any characters

Min length: 1 Max length: 2
authorizationResponse.paySvcData Copied to clipboard String CONDITIONAL

Payment Service Data required in settlement request.

Data can consist of any characters

Min length: 1 Max length: 23
authorizationResponse.posData Copied to clipboard String CONDITIONAL

Indicates the specific card information conditions for capture that are available when the card transaction occurs at point of service.

Data can consist of any characters

Min length: 1 Max length: 13
authorizationResponse.posEntryMode Copied to clipboard String CONDITIONAL

The POS Entry Mode provided to Discover (JCB (US Domestic only), and Diners) for the authorization.

Bytes 1-2: Discover (JCB (US Domestic only), and Diners) POS Entry Mode
Byte 3: Discover (JCB (US Domestic only), and Diners) Pin Entry Capability
Byte 4: RFU (Always zero)

Note: Only the first 3 bytes are required for settlement processing.

Data can consist of any characters

Min length: 1 Max length: 4
authorizationResponse.posEntryModeChanged Copied to clipboard String CONDITIONAL

If the entry mode has changed, the Issuer will respond with the 1-byte POS Entry Mode Change (Y).

Data can consist of any characters

Min length: 1 Max length: 1
authorizationResponse.processingCode Copied to clipboard String CONDITIONAL

Identifies the type of Card Transaction sent to Card Acceptor.

Data can consist of any characters

Min length: 1 Max length: 6
authorizationResponse.responseCode Copied to clipboard String CONDITIONAL

The response code which indicates the status of the transaction.

Data can consist of any characters

Min length: 1 Max length: 3
authorizationResponse.responseMessage Copied to clipboard String CONDITIONAL

Textual description of the acquirer response code for displaying on terminals.

Data can consist of any characters

Min length: 1 Max length: 16
authorizationResponse.returnAci Copied to clipboard String CONDITIONAL

The ACI (Authorization Characteristics Indicator) returned by the issuer.

Data can consist of any characters

Min length: 1 Max length: 1
authorizationResponse.stan Copied to clipboard String CONDITIONAL

The System Trace Audit Number is assigned by a transaction originator to assist in identifying a Card Transaction.

The trace number remains unchanged for the life of the Card Transaction.

Data can consist of any characters

Min length: 1 Max length: 6
authorizationResponse.time Copied to clipboard String CONDITIONAL

The local time, in HHMMSS format, during which the transaction occurred.

Data can consist of any characters

Min length: 1 Max length: 6
authorizationResponse.trackQuality Copied to clipboard String CONDITIONAL

Indicates the magnetic stripe condition and the vulnerability for fraud in Discover Network Card Transactions.

Data can consist of any characters

Min length: 1 Max length: 2
authorizationResponse.transactionIdentifier Copied to clipboard String CONDITIONAL

The unique identifier for the transaction returned by the issuer.

Data can consist of any characters

Min length: 1 Max length: 15
authorizationResponse.validationCode Copied to clipboard String CONDITIONAL

The validation code returned by the issuer.

This value must be stored to be sent with the capture transaction.

Data can consist of any characters

Min length: 1 Max length: 4
authorizationResponse.vpasResponse Copied to clipboard String CONDITIONAL

The response returned by the issuer indicating whether the 3DSecure authentication token was validated or not.

Data can consist of any characters

Min length: 1 Max length: 1
billing Copied to clipboard CONDITIONAL
billing.address Copied to clipboard CONDITIONAL

The billing address of the person.

billing.address.city Copied to clipboard String CONDITIONAL

The city portion of the payers address.

Data can consist of any characters

Min length: 1 Max length: 100
billing.address.country Copied to clipboard Upper case alphabetic text CONDITIONAL

The 3 letter ISO standard alpha country code of the payers address.

Data must consist of the characters A-Z

Min length: 3 Max length: 3
billing.address.postcodeZip Copied to clipboard Alphanumeric + additional characters CONDITIONAL

The post code or zip code of the payers address.

Data may consist of the characters 0-9, a-z, A-Z, ' ', '-'

Min length: 1 Max length: 10
billing.address.stateProvince Copied to clipboard String CONDITIONAL

The state or province of the payers address.

Data can consist of any characters

Min length: 1 Max length: 20
billing.address.street Copied to clipboard String CONDITIONAL

The street name and number, or the Post Office Box details, of the payers address.

Data can consist of any characters

Min length: 1 Max length: 100
billing.phone Copied to clipboard String CONDITIONAL

The phone number of the person to whom the order is being billed.

Data can consist of any characters

Min length: 1 Max length: 20
card Copied to clipboard CONDITIONAL
card.expiry Copied to clipboard CONDITIONAL

Expiry date, as shown on the card.

card.expiry.month Copied to clipboard Digits ALWAYS PROVIDED

Month, as shown on the card.

Months are numbered January=1, through to December=12.

Data is a number between 1 and 12 represented as a string.

card.expiry.year Copied to clipboard Digits ALWAYS PROVIDED

Year, as shown on the card.

The Common Era year is 2000 plus this value.

Data is a string that consists of the characters 0-9.

Min length: 2 Max length: 2
card.holder Copied to clipboard CONDITIONAL
card.holder.firstName Copied to clipboard String CONDITIONAL

The first name of the person that the bill is being sent to.

Data can consist of any characters

Min length: 1 Max length: 50
card.holder.fullName Copied to clipboard String CONDITIONAL

The full name of the person that the bill is being sent to.

Data can consist of any characters

Min length: 1 Max length: 100
card.holder.lastName Copied to clipboard String CONDITIONAL

The last name or surname of the person that the bill is being sent to.

Data can consist of any characters

Min length: 1 Max length: 50
card.holder.middleName Copied to clipboard String CONDITIONAL

The middle name of the person that the bill is being sent to.

If there is more than one middle name, this is the first middle name.

Data can consist of any characters

Min length: 1 Max length: 50
card.holder.title Copied to clipboard String CONDITIONAL

The title of the person that the bill is being sent to.

Data can consist of any characters

Min length: 0 Max length: 20
card.number Copied to clipboard Masked digits ALWAYS PROVIDED

The account number embossed onto the card.

The number will be masked according to your masking settings and how you authenticated your call to the API.

If you authenticated using certificate authentication, then your masking settings will be used. This allows you to return unmasked card numbers if you have chosen not to apply masking.

If you authenticated to the API by a means other than certificate authentication, then the card number will be returned with your masking settings or 6.4; whichever is more restrictive for example, 000000xxxxxx0000.

Data is a string that consists of the characters 0-9, plus 'x' for masking

Min length: 9 Max length: 19
card.scheme Copied to clipboard Enumeration ALWAYS PROVIDED

Card scheme of the supplied card.

Value must be a member of the following list. The values are case sensitive.

AMEX

American Express

CHINA_UNIONPAY

China UnionPay

DINERS_CLUB

Diners Club

DISCOVER

Discover

JCB

JCB (Japan Credit Bureau)

MASTERCARD

MasterCard

OTHER

The scheme of the card used in the transaction could not be identified.

RUPAY

RuPay

UATP

UATP (Universal Air Travel Plan)

VISA

Visa

card.securityCodePresence Copied to clipboard Alphanumeric CONDITIONAL

The code used to indicate the existence of the Card Security Code value.

Data may consist of the characters 0-9, a-z, A-Z

Min length: 1 Max length: 2
card.sequenceNumber Copied to clipboard Digits CONDITIONAL

The card sequence number for transactions where the data is read through a chip on the EMV card.

Data is a string that consists of the characters 0-9.

Min length: 3 Max length: 3
card.trackDataProvided Copied to clipboard Boolean CONDITIONAL

Indicates whether card track data is provided.

JSON boolean values 'true' or 'false'.

correlationId Copied to clipboard String CONDITIONAL

A transient identifier for the request, that can be used to match the response to the request.

The value provided is not validated, does not persist in the gateway, and is returned as provided in the response to the request.

Data can consist of any characters

Min length: 1 Max length: 100
merchant Copied to clipboard Alphanumeric + additional characters ALWAYS PROVIDED

The unique identifier issued to you by your payment provider.

This identifier can be up to 12 characters in length.

Data may consist of the characters 0-9, a-z, A-Z, '-', '_'

Min length: 1 Max length: 40
order Copied to clipboard ALWAYS PROVIDED

Information about the order

order.id Copied to clipboard Integer ALWAYS PROVIDED

The unique identifier of the order, that distinguishes it from any other order you ever issue.

JSON number data type, restricted to being positive or zero. In addition, the represented number may have no fractional part.

Min value: 0 Max value: 9999999999999999
order.reference Copied to clipboard String CONDITIONAL

The value provided by you to identify the order.

Data can consist of any characters

Min length: 1 Max length: 200
order.totalAuthorizedAmount Copied to clipboard Decimal ALWAYS PROVIDED

The transaction amount

Data is a decimal number.

Max value: 1000000000000 Min value: 0 Max post-decimal digits: 3
order.totalCapturedAmount Copied to clipboard Decimal ALWAYS PROVIDED

The transaction amount

Data is a decimal number.

Max value: 1000000000000 Min value: 0 Max post-decimal digits: 3
order.totalRefundedAmount Copied to clipboard Decimal ALWAYS PROVIDED

The transaction amount

Data is a decimal number.

Max value: 1000000000000 Min value: 0 Max post-decimal digits: 3
posTerminal Copied to clipboard CONDITIONAL

Information on POS terminal for a card present transaction.

posTerminal.attended Copied to clipboard Enumeration CONDITIONAL

Indicates if the terminal has been attended by the merchant.

Value must be a member of the following list. The values are case sensitive.

ATTENDED

Attended terminal.

UNATTENDED

Unattended terminal.

UNKNOWN_OR_UNSPECIFIED

Unknown or unspecified.

posTerminal.cardholderActivated Copied to clipboard Enumeration CONDITIONAL

Indicates if the terminal is activated by the cardholder.

Value must be a member of the following list. The values are case sensitive.

NOT_CARDHOLDER_ACTIVATED

Terminal is not activated by the cardholder.

SELF_SERVICE_TERMINAL

Terminal is self serviced.

posTerminal.entryMode Copied to clipboard Digits CONDITIONAL

Indicates the entry mode the cardholder/merchant used to enter the PAN and PIN details of the card.

The first two digits indicate the PAN entry mode and the last digit indicates the PIN entry mode. For example, 011 may indicate manual PAN entry (01) with PIN entry on the terminal (1).

PAN ENTRY Mode
01 - Manual Entry
02 - Magnetic stripe read, but full unaltered contents not provided
04 - OCR/MICR coding read
05 - PAN auto entry via chip
07 - Auto-entry via contactless magnetic chip
79 - Chip card at chip-capable terminal was unable to process transaction using data on the chip or magnetic stripe on the card-therefore, PAN entry via manual entry
80 - Chip card at chip-capable terminal was unable to process transaction using data on the chip therefore; the terminal defaulted to the magnetic stripe read for the PAN. This is referred to as fallback.
90 - Magnetic stripe read and full, unaltered contents provided
91 - Auto-entry via contactless magnetic strip

PIN Entry Mode
0 - Unspecified or unknown
1 - Terminal has PIN entry capability
2 - Terminal does not have PIN entry capability (default)
8 - Terminal has PIN entry capability but PIN pad is not currently operative

Data is a string that consists of the characters 0-9.

Min length: 3 Max length: 3
posTerminal.inputCapability Copied to clipboard Enumeration CONDITIONAL

Indicates the type of input the terminal is capable of receiving.

Inputs include Magnetic strip read (MSR) key entry, chip, contactless MSR/chip, etc.

Value must be a member of the following list. The values are case sensitive.

CHIP

Chip read only.

CHIP_AND_KEY_ENTRY_AND_MAGNETIC_STRIPE

MSR, chip and key entry.

CHIP_AND_MAGNETIC_STRIPE

MSR and chip.

CONTACTLESS_CHIP

Contactless chip.

CONTACTLESS_MAGNETIC_STRIPE

Contactless MSR.

KEY_ENTRY

Key entry only.

KEY_ENTRY_AND_MAGNETIC_STRIPE

MSR and key entry.

MAGNETIC_STRIPE

Magnetic strip read (MSR) only.

posTerminal.location Copied to clipboard Enumeration CONDITIONAL

Indicates the physical location of the terminal in relation to the card acceptor facility.

Value must be a member of the following list. The values are case sensitive.

OFF_CARD_ACCEPTOR_PREMISES

Off premises of card acceptor.

ON_CARD_ACCEPTOR_PREMISES

On premises of card acceptor.

response Copied to clipboard ALWAYS PROVIDED
response.acquirerCode Copied to clipboard ASCII Text CONDITIONAL

Value as generated by the acquirer that summarizes the success or otherwise of the proposed operation.

Data consists of ASCII characters

Min length: 1 Max length: 100
response.acquirerMessage Copied to clipboard ASCII Text CONDITIONAL

The response from the acquirer in the text form.

This field is used in addition to response.acquirerCode for some acquirers where additional information needs to be communicated. For example, contact details to allow the merchant to contact the issuer directly to seek authorisation for the transaction.

Data consists of ASCII characters

Min length: 1 Max length: 255
response.avs Copied to clipboard CONDITIONAL
response.avs.acquirerCode Copied to clipboard ASCII Text CONDITIONAL

The acquirer AVS response code generated by the card issuing institution.

Data consists of ASCII characters

Min length: 1 Max length: 100
response.avs.gatewayCode Copied to clipboard Enumeration CONDITIONAL

The address verification result generated to indicate whether the address data supplied matches the data held by the cardholder's issuing bank.

Value must be a member of the following list. The values are case sensitive.

ADDRESS_MATCH

Street address matched

ADDRESS_ZIP_MATCH

Street address and zip/postcode were matched

NAME_ADDRESS_MATCH

Card holder name and street address matched

NAME_MATCH

Card holder name matched

NAME_ZIP_MATCH

Card holder name and zip/postcode matched

NOT_AVAILABLE

No data available from issuer or AVS data not supported for transaction

NOT_REQUESTED

AVS not requested

NOT_VERIFIED

AVS could not be verified for an international transaction

NO_MATCH

No match

SERVICE_NOT_AVAILABLE_RETRY

Issuer system is unavailable. Retry can be attempted

SERVICE_NOT_SUPPORTED

Service currently not supported by acquirer or merchant

ZIP_MATCH

Zip/postcode matched. Street address not matched

response.cardSecurityCode Copied to clipboard CONDITIONAL
response.cardSecurityCode.acquirerCode Copied to clipboard ASCII Text CONDITIONAL

The acquirer CSC response code generated by the card issuing institution.

Data consists of ASCII characters

Min length: 1 Max length: 100
response.cardSecurityCode.gatewayCode Copied to clipboard Enumeration CONDITIONAL

The card security code result generated to indicate whether the data supplied matches the data held by the cardholder's issuing bank.

Value must be a member of the following list. The values are case sensitive.

MATCH

Valid or matched.

NOT_PRESENT

Merchant indicated CSC not present on card.

NOT_PROCESSED

Not processed.

NOT_SUPPORTED

Card issuer is not registered and/or certified

NO_MATCH

Invalid or not matched.

response.debugInformation Copied to clipboard String CONDITIONAL

The container for additional information about a transaction.

Only returned for some errors and is dependent on the merchant's configuration. Returned in error, declined and approved scenarios, but would only be used to trouble shoot issues.

Data can consist of any characters

Min length: 1 Max length: 2064
response.gatewayCode Copied to clipboard Enumeration ALWAYS PROVIDED

Summary of the success or otherwise of the proposed operation.

Value must be a member of the following list. The values are case sensitive.

ABORTED

Transaction aborted by payer

ACQUIRER_SYSTEM_ERROR

Acquirer system error occurred processing the transaction

APPROVED

Transaction Approved

APPROVED_PENDING_SETTLEMENT

Transaction Approved - pending batch settlement

AUTHENTICATION_FAILED

Payer authentication failed

BLOCKED

Transaction blocked due to Risk or 3D Secure blocking rules

CANCELLED

Transaction cancelled by payer

DECLINED

The requested operation was not successful. For example, a payment was declined by issuer or payer authentication was not able to be successfully completed.

DECLINED_AVS

Transaction declined due to address verification

DECLINED_AVS_CSC

Transaction declined due to address verification and card security code

DECLINED_CSC

Transaction declined due to card security code

DECLINED_DO_NOT_CONTACT

Transaction declined - do not contact issuer

DECLINED_PAYMENT_PLAN

Transaction declined due to payment plan

DEFERRED_TRANSACTION_RECEIVED

Deferred transaction received and awaiting processing

DUPLICATE_BATCH

Transaction declined due to duplicate batch

EXCEEDED_RETRY_LIMIT

Transaction retry limit exceeded

EXPIRED_CARD

Transaction declined due to expired card

INSUFFICIENT_FUNDS

Transaction declined due to insufficient funds

INVALID_CSC

Invalid card security code

LOCK_FAILURE

Order locked - another transaction is in progress for this order

NOT_ENROLLED_3D_SECURE

Card holder is not enrolled in 3D Secure

NOT_SUPPORTED

Transaction type not supported

PENDING

Transaction is pending

REFERRED

Transaction declined - refer to issuer

SYSTEM_ERROR

Internal system error occurred processing the transaction

TIMED_OUT

The gateway has timed out the request to the acquirer because it did not receive a response. You can handle the transaction as a declined transaction. Where possible the gateway will attempt to reverse the transaction.

UNKNOWN

The transaction has been submitted to the acquirer but the gateway was not able to find out about the success or otherwise of the payment. If the gateway subsequently finds out about the success of the payment it will update the response code.

UNSPECIFIED_FAILURE

Transaction could not be processed

response.risk Copied to clipboard CONDITIONAL
response.risk.gatewayCode Copied to clipboard Enumeration CONDITIONAL

The overall result of risk assessment returned by the Payment Gateway for each authorization or pay transaction.

Value must be a member of the following list. The values are case sensitive.

ACCEPT

Order accepted

NOT_CHECKED

Merchant risk rules were not checked and system rules did not reject the Order

REJECT

Order rejected

REVIEW

Order marked for review

SYSTEM_REJECT

Order rejected due to system rule

response.risk.reversalTransactionResult Copied to clipboard Enumeration CONDITIONAL

The result of order reversal for each authorization or pay transaction that occurred due to risk assessment.

Orders rejected after the financial transaction due to risk assessment are automatically reversed by the system.

Value must be a member of the following list. The values are case sensitive.

FAIL

The gateway failed to reverse the order.

NOT_APPLICABLE

The gateway did not attempt to reverse the order because reversal is not possible. For example, the acquirer does not support order reversals.

OKAY

The gateway successfully reversed the order.

response.risk.reviewResult Copied to clipboard Enumeration CONDITIONAL

The decision made when the overall risk result returns Review.

Value must be a member of the following list. The values are case sensitive.

NOT_REQUIRED

No review required

ORDER_CANCELLED

The order has been cancelled and a reversal transaction was attempted

ORDER_RELEASED

The order has been released for processing

PENDING

A decision to release/cancel the order is pending

result Copied to clipboard Enumeration ALWAYS PROVIDED

A system-generated high level overall result of the operation.

Value must be a member of the following list. The values are case sensitive.

FAILURE

The operation was declined or rejected by the gateway, acquirer or issuer

PENDING

The operation is currently in progress or pending processing

SUCCESS

The operation was successfully processed

UNKNOWN

The result of the operation is unknown

shipping Copied to clipboard CONDITIONAL
shipping.address Copied to clipboard CONDITIONAL

The shipping address of the person.

shipping.address.city Copied to clipboard String CONDITIONAL

The city portion of the payers address.

Data can consist of any characters

Min length: 1 Max length: 100
shipping.address.country Copied to clipboard Upper case alphabetic text CONDITIONAL

The 3 letter ISO standard alpha country code of the payers address.

Data must consist of the characters A-Z

Min length: 3 Max length: 3
shipping.address.postcodeZip Copied to clipboard Alphanumeric + additional characters CONDITIONAL

The post code or zip code of the payers address.

Data may consist of the characters 0-9, a-z, A-Z, ' ', '-'

Min length: 1 Max length: 10
shipping.address.stateProvince Copied to clipboard String CONDITIONAL

The state or province of the payers address.

Data can consist of any characters

Min length: 1 Max length: 20
shipping.address.street Copied to clipboard String CONDITIONAL

The street name and number, or the Post Office Box details, of the payers address.

Data can consist of any characters

Min length: 1 Max length: 100
shipping.firstName Copied to clipboard String CONDITIONAL

The first name of the person to whom the order is being shipped.

Data can consist of any characters

Min length: 1 Max length: 50
shipping.fullName Copied to clipboard String CONDITIONAL

The full name of the person to whom the order is being shipped.

Data can consist of any characters

Min length: 1 Max length: 100
shipping.lastName Copied to clipboard String CONDITIONAL

The last name or surname of the person to whom the order is being shipped.

Data can consist of any characters

Min length: 1 Max length: 50
shipping.method Copied to clipboard Enumeration CONDITIONAL

The shipping method code to indicate the time frame and the priority of the order.

Value must be a member of the following list. The values are case sensitive.

ELECTRONIC

Electronic delivery.

GROUND

Ground (4 or more days).

OVERNIGHT

Overnight (next day).

PRIORITY

Priority (2-3 days).

SAME_DAY

Same day.

shipping.middleName Copied to clipboard String CONDITIONAL

The middle name of the person to whom the order is being shipped.

If there is more than one middle name, this is the first middle name.

Data can consist of any characters

Min length: 1 Max length: 50
shipping.phone Copied to clipboard String CONDITIONAL

The phone number of the person to whom the order is being shipped.

Data can consist of any characters

Min length: 1 Max length: 20
shipping.title Copied to clipboard String CONDITIONAL

The title of the person to whom the order is being shipped.

Data can consist of any characters

Min length: 1 Max length: 20
transaction Copied to clipboard ALWAYS PROVIDED
transaction.acquirer Copied to clipboard ALWAYS PROVIDED
transaction.acquirer.date Copied to clipboard String CONDITIONAL

The date the transaction was processed, as returned by the acquirer.

Not returned by most acquirers.

Data can consist of any characters

Min length: 1 Max length: 4000
transaction.acquirer.id Copied to clipboard String ALWAYS PROVIDED

The ID for the acquirer used to process the transaction.

Data can consist of any characters

Min length: 1 Max length: 40
transaction.acquirer.time Copied to clipboard String CONDITIONAL

The time the transaction was processed, as returned by the acquirer.

Not returned by most acquirers.

Data can consist of any characters

Min length: 1 Max length: 4000
transaction.amount Copied to clipboard Decimal ALWAYS PROVIDED

Transaction Amount.

Expressed as a decimal number in the units of the currency. For example 12.34 in USD is the amount 12 dollars and 34 cents.

Data is a decimal number.

Max value: 1000000000000 Min value: 0 Max post-decimal digits: 3
transaction.authorizationCode Copied to clipboard ASCII Text CONDITIONAL

Value generated by the issuing bank in response to a proposal to transfer funds.

Data consists of ASCII characters

Min length: 1 Max length: 100
transaction.batch Copied to clipboard Integer CONDITIONAL

The batch in which the transaction was processed.

JSON number data type, restricted to being positive or zero. In addition, the represented number may have no fractional part.

Min value: 1 Max value: 2147483647
transaction.cashAdvance Copied to clipboard Boolean CONDITIONAL

Set this flag if the transaction is a manual cash disbursement transaction, i.e. cash is disbursed upon the acceptance of a card by a financial institution teller.

JSON boolean values 'true' or 'false'.

transaction.currency Copied to clipboard Upper case alphabetic text ALWAYS PROVIDED

The currency of the order expressed as an ISO 4217 alpha code.

Data must consist of the characters A-Z

Min length: 3 Max length: 3
transaction.frequency Copied to clipboard Enumeration CONDITIONAL

Indicates the frequency of the transaction offered to the cardholder.

Value must be a member of the following list. The values are case sensitive.

INSTALLMENT

Indicates an installment transaction where the payer authorizes you to deduct multiple payments over an agreed period of time for a single purchase.

RECURRING

Indicates a recurring transaction where the payer authorizes you to automatically debit their accounts for bill or invoice payments.

SINGLE

Indicates a single transaction where a single payment is used to complete the order.

transaction.id Copied to clipboard String ALWAYS PROVIDED

The unique identifier of the transaction, that distinguishes it from other transactions on the order.

Data can consist of any characters

Min length: 1 Max length: 40
transaction.receipt Copied to clipboard ASCII Text CONDITIONAL

A unique reference generated by the acquirer for a specific merchant interaction.

The reference may be used when contacting the acquirer about a specific transaction.

Data consists of ASCII characters

Min length: 1 Max length: 100
transaction.reference Copied to clipboard String CONDITIONAL

The value provided by you to identify the transaction within all orders.

Data can consist of any characters

Min length: 1 Max length: 40
transaction.source Copied to clipboard Enumeration CONDITIONAL

Indicates the source through which you received the transaction.

Value must be a member of the following list. The values are case sensitive.

CALL_CENTRE

Transaction conducted via a call centre.

CARD_PRESENT

Transaction where the card is presented to the merchant.

INTERNET

Transaction conducted over the Internet.

MAIL_ORDER

Transaction received by mail.

MOTO

Transaction received by mail or telephone.

TELEPHONE_ORDER

Transaction received by telephone.

VOICE_RESPONSE

Transaction conducted by a voice/DTMF recognition system.

transaction.tax Copied to clipboard CONDITIONAL
transaction.tax.local Copied to clipboard CONDITIONAL
transaction.tax.local.amount Copied to clipboard Decimal CONDITIONAL

Local tax amount.

Expressed as a decimal number in the units of the currency. For example 12.34 in USD is the amount 12 dollars and 34 cents.

Data is a decimal number.

Max value: 1000000000000 Min value: 0 Max post-decimal digits: 3
transaction.tax.local.exempt Copied to clipboard Boolean CONDITIONAL

Indicates whether the transaction is exempt from local tax or not.

JSON boolean values 'true' or 'false'.

transaction.tax.local.reference Copied to clipboard String CONDITIONAL

Local tax reference value associated with the transaction.

Data can consist of any characters

Min length: 1 Max length: 20
transaction.terminal Copied to clipboard String CONDITIONAL

The terminal configured at the processor/acquirer used to process the transaction.

Data can consist of any characters

Min length: 1 Max length: 16
transaction.type Copied to clipboard Enumeration ALWAYS PROVIDED

Indicates the type of action performed on the order.

Value must be a member of the following list. The values are case sensitive.

AUTHORIZATION

Authorization

CAPTURE

Capture

PAYMENT

Payment (Purchase)

REFUND

Refund

VOID_AUTHORIZATION

Void Authorization

VOID_CAPTURE

Void Capture

VOID_PAYMENT

Void Payment

VOID_REFUND

Void Refund

Errors Copied to clipboard

error Copied to clipboard

Information on possible error conditions that may occur while processing an operation using the API.

error.cause Copied to clipboard Enumeration

Broadly categorizes the cause of the error.

For example, errors may occur due to invalid requests or internal system failures.

Value must be a member of the following list. The values are case sensitive.

INVALID_REQUEST

The request was rejected because it did not conform to the API protocol.

REQUEST_REJECTED

The request was rejected due to security reasons such as firewall rules, expired certificate, etc.

SERVER_BUSY

The server did not have enough resources to process the request at the moment.

SERVER_FAILED

There was an internal system failure.

error.explanation Copied to clipboard String

Textual description of the error based on the cause.

This field is returned only if the cause is INVALID_REQUEST or SERVER_BUSY.

Data can consist of any characters

Min length: 1 Max length: 1000
error.supportCode Copied to clipboard String

Indicates the code that helps the support team to quickly identify the exact cause of the error.

This field is returned only if the cause is SERVER_FAILED or REQUEST_REJECTED.

Data can consist of any characters

Min length: 1 Max length: 100
result Copied to clipboard Enumeration

A system-generated high level overall result of the operation.

Value must be a member of the following list. The values are case sensitive.

ERROR

The operation resulted in an error and hence cannot be processed.