Balance Inquiry

Request to retrieve the available balance for a gift card.

PUT https://na.gateway.mastercard.com/api/rest/version/35 / merchant / {merchantId} / balanceInquiry

Authentication Copied to clipboard

This operation requires authentication via one of the following methods:


  • Certificate authentication.
  • Basic HTTP authentication as described at w3.org. Provide 'merchant.<your gateway merchant ID>' in the userid portion and your Reporting API password in the password portion.

Request Copied to clipboard

URL Parameters Copied to clipboard

{merchantId} Copied to clipboard Alphanumeric + additional characters REQUIRED

The unique identifier issued to you by your payment provider.


Data may consist of the characters 0-9, a-z, A-Z, '-', '_'

Min length: 1 Max length: 40

Fields Copied to clipboard

correlationId Copied to clipboard String

A transient identifier for the request, that can be used to match the response to the request.

The value provided is not validated, does not persist in the gateway, and is returned as provided in the response to the request.

Data can consist of any characters

Min length: 1 Max length: 100
order.currency Copied to clipboard Upper case alphabetic text REQUIRED

The currency of the order expressed as an ISO 4217 alpha code, e.g. USD.

Data must consist of the characters A-Z

Min length: 3 Max length: 3
responseControls Copied to clipboard

Container for fields that control the response returned for the request.

responseControls.sensitiveData Copied to clipboard String

Indicates how sensitive data is returned in the response.

Data can consist of any characters

Min length: 1 Max length: 50
session.id Copied to clipboard ASCII Text

Identifier of the payment session containing values for any of the request fields to be used in this operation.

Values provided in the request will override values contained in the session.

Data consists of ASCII characters

Min length: 31 Max length: 35
session.version Copied to clipboard ASCII Text

Use this field to implement optimistic locking of the session content.

Do this if you make business decisions based on data from the session and wish to ensure that the same data is being used for the request operation.

To use optimistic locking, record session.version when you make your decisions, and then pass that value in session.version when you submit your request operation to the gateway.

If session.version provided by you does not match that stored against the session, the gateway will reject the operation with error.cause=INVALID_REQUEST.

See Making Business Decisions Based on Session Content.

Data consists of ASCII characters

Min length: 10 Max length: 10
sourceOfFunds Copied to clipboard REQUIRED

Information about the payment type selected by the payer for this payment and the source of the funds.

Depending on the payment type the source of the funds can be a debit or credit card, bank account, or account with a browser payment provider (such as PayPal).

For card payments the source of funds information may be represented by combining one or more of the following: explicitly provided card details, a session identifier which the gateway will use to look up the card details and/or a card token. Precedence rules will be applied in that explicitly provided card details will override session card details which will override card token details. Each of these may represent partial card details, however the combination must result in a full and complete set of card details. See Using Multiple Sources of Card Details for examples.

sourceOfFunds.provided Copied to clipboard

Information about the source of funds when it is directly provided (as opposed to via a token or session).

For browser payments, the source of funds details are usually collected from the payer on the payment provider's website and provided to you when you retrieve the transaction details (for a successful transaction). However, for some payment types (such as giropay), you must collect the information from the payer and supply it here.

sourceOfFunds.provided.giftCard Copied to clipboard

If the payer chose to pay using a gift card, you must submit sourceOfFunds.type=GIFT_CARD and provide the payer's gift card details in this parameter group.

sourceOfFunds.provided.giftCard.expectedLocalBrand Copied to clipboard String

Do not provide this field in your request unless instructed to do so by your payment service provider.

The field is required, if your gift card numbers do not use ISO BIN rules and therefore not allowing the gateway to identify the local brand.

Data can consist of any characters

Min length: 4 Max length: 50
sourceOfFunds.provided.giftCard.number Copied to clipboard Digits

Card number as printed or embossed on the gift card.

Data is a string that consists of the characters 0-9.

Min length: 9 Max length: 19
sourceOfFunds.provided.giftCard.pin Copied to clipboard Digits

PIN number for the gift card.

Data is a string that consists of the characters 0-9.

Min length: 4 Max length: 8
sourceOfFunds.token Copied to clipboard Alphanumeric

Uniquely identifies a card and associated details.

Data may consist of the characters 0-9, a-z, A-Z

Min length: 1 Max length: 40

Response Copied to clipboard

Fields Copied to clipboard

acquirerCode Copied to clipboard ASCII Text

Value as generated by the acquirer that summarizes the success or otherwise of the proposed operation.

Data consists of ASCII characters

Min length: 1 Max length: 100
acquirerMessage Copied to clipboard ASCII Text

The response from the acquirer in the text form.

This field is used in addition to response.acquirerCode for some acquirers where additional information needs to be communicated. For example, contact details to allow the merchant to contact the issuer directly to seek authorisation for the transaction.

Data consists of ASCII characters

Min length: 1 Max length: 255
availableBalance Copied to clipboard
availableBalance.amount Copied to clipboard Decimal

The available balance on the card.

This is the amount available to the payer to spend using this gift card after this payment.

Data is a decimal number.

Max value: 1000000000000 Min value: 0 Max post-decimal digits: 3
availableBalance.currency Copied to clipboard Upper case alphabetic text

The currency of available balance on the card expressed as an ISO 4217 alpha code, e.g. USD.

Data must consist of the characters A-Z

Min length: 3 Max length: 3
correlationId Copied to clipboard String

A transient identifier for the request, that can be used to match the response to the request.

The value provided is not validated, does not persist in the gateway, and is returned as provided in the response to the request.

Data can consist of any characters

Min length: 1 Max length: 100
merchant Copied to clipboard Alphanumeric + additional characters ALWAYS PROVIDED

Your identifier issued to you by your provider.

Data may consist of the characters 0-9, a-z, A-Z, '-', '_'

Min length: 1 Max length: 40
order.currency Copied to clipboard Upper case alphabetic text ALWAYS PROVIDED

The currency of the order expressed as an ISO 4217 alpha code, e.g. USD.

Data must consist of the characters A-Z

Min length: 3 Max length: 3
response.gatewayCode Copied to clipboard Enumeration ALWAYS PROVIDED

Summary of the success or otherwise of the proposed operation.

Value must be a member of the following list. The values are case sensitive.

ABORTED

Transaction aborted by payer

ACQUIRER_SYSTEM_ERROR

Acquirer system error occurred processing the transaction

APPROVED

Transaction Approved

APPROVED_PENDING_SETTLEMENT

Transaction Approved - pending batch settlement

AUTHENTICATION_FAILED

Payer authentication failed

BLOCKED

Transaction blocked due to Risk or 3D Secure blocking rules

CANCELLED

Transaction cancelled by payer

DECLINED

The requested operation was not successful. For example, a payment was declined by issuer or payer authentication was not able to be successfully completed.

DECLINED_AVS

Transaction declined due to address verification

DECLINED_AVS_CSC

Transaction declined due to address verification and card security code

DECLINED_CSC

Transaction declined due to card security code

DECLINED_DO_NOT_CONTACT

Transaction declined - do not contact issuer

DECLINED_PAYMENT_PLAN

Transaction declined due to payment plan

DEFERRED_TRANSACTION_RECEIVED

Deferred transaction received and awaiting processing

DUPLICATE_BATCH

Transaction declined due to duplicate batch

EXCEEDED_RETRY_LIMIT

Transaction retry limit exceeded

EXPIRED_CARD

Transaction declined due to expired card

INSUFFICIENT_FUNDS

Transaction declined due to insufficient funds

INVALID_CSC

Invalid card security code

LOCK_FAILURE

Order locked - another transaction is in progress for this order

NOT_ENROLLED_3D_SECURE

Card holder is not enrolled in 3D Secure

NOT_SUPPORTED

Transaction type not supported

PENDING

Transaction is pending

REFERRED

Transaction declined - refer to issuer

SUBMITTED

The transaction has successfully been created in the gateway. It is either awaiting submission to the acquirer or has been submitted to the acquirer but the gateway has not yet received a response about the success or otherwise of the payment.

SYSTEM_ERROR

Internal system error occurred processing the transaction

TIMED_OUT

The gateway has timed out the request to the acquirer because it did not receive a response. You can handle the transaction as a declined transaction. Where possible the gateway will attempt to reverse the transaction.

UNKNOWN

The transaction has been submitted to the acquirer but the gateway was not able to find out about the success or otherwise of the payment. If the gateway subsequently finds out about the success of the payment it will update the response code.

UNSPECIFIED_FAILURE

Transaction could not be processed

result Copied to clipboard Enumeration ALWAYS PROVIDED

A system-generated high level overall result of the operation.

Value must be a member of the following list. The values are case sensitive.

FAILURE

The operation was declined or rejected by the gateway, acquirer or issuer

PENDING

The operation is currently in progress or pending processing

SUCCESS

The operation was successfully processed

UNKNOWN

The result of the operation is unknown

sourceOfFunds.provided.giftCard Copied to clipboard

A gift card was used.

The payer's gift card details are provided in this parameter group.

sourceOfFunds.provided.giftCard.brand Copied to clipboard Enumeration ALWAYS PROVIDED

The brand name used to describe the card that is recognized and accepted globally.

For many major card types this will match the scheme name.

Value must be a member of the following list. The values are case sensitive.

LOCAL_BRAND_ONLY

The card does not have a global brand.

sourceOfFunds.provided.giftCard.localBrand Copied to clipboard String ALWAYS PROVIDED

The brand name used to describe a card as determined by the gateway, based on the BIN range of the card.

Data can consist of any characters

Min length: 1 Max length: 50
sourceOfFunds.provided.giftCard.number Copied to clipboard Masked digits ALWAYS PROVIDED

Card number as printed or embossed on the gift card.

Data is a string that consists of the characters 0-9, plus 'x' for masking

Min length: 9 Max length: 19
sourceOfFunds.provided.giftCard.pin Copied to clipboard Masked digits

PIN number for the gift card.

Data is a string that consists of the characters 0-9, plus 'x' for masking

Min length: 4 Max length: 8
sourceOfFunds.provided.giftCard.scheme Copied to clipboard Enumeration ALWAYS PROVIDED

The organization that owns a card brand and defines operating regulations for its use.

Value must be a member of the following list. The values are case sensitive.

OTHER

The scheme of the card used in the transaction could not be identified.

Errors Copied to clipboard

error Copied to clipboard

Information on possible error conditions that may occur while processing an operation using the API.

error.cause Copied to clipboard Enumeration

Broadly categorizes the cause of the error.

For example, errors may occur due to invalid requests or internal system failures.

Value must be a member of the following list. The values are case sensitive.

INVALID_REQUEST

The request was rejected because it did not conform to the API protocol.

REQUEST_REJECTED

The request was rejected due to security reasons such as firewall rules, expired certificate, etc.

SERVER_BUSY

The server did not have enough resources to process the request at the moment.

SERVER_FAILED

There was an internal system failure.

error.explanation Copied to clipboard String

Textual description of the error based on the cause.

This field is returned only if the cause is INVALID_REQUEST or SERVER_BUSY.

Data can consist of any characters

Min length: 1 Max length: 1000
error.field Copied to clipboard String

Indicates the name of the field that failed validation.

This field is returned only if the cause is INVALID_REQUEST and a field level validation error was encountered.

Data can consist of any characters

Min length: 1 Max length: 100
error.supportCode Copied to clipboard String

Indicates the code that helps the support team to quickly identify the exact cause of the error.

This field is returned only if the cause is SERVER_FAILED or REQUEST_REJECTED.

Data can consist of any characters

Min length: 1 Max length: 100
error.validationType Copied to clipboard Enumeration

Indicates the type of field validation error.

This field is returned only if the cause is INVALID_REQUEST and a field level validation error was encountered.

Value must be a member of the following list. The values are case sensitive.

INVALID

The request contained a field with a value that did not pass validation.

MISSING

The request was missing a mandatory field.

UNSUPPORTED

The request contained a field that is unsupported.

result Copied to clipboard Enumeration

A system-generated high level overall result of the operation.

Value must be a member of the following list. The values are case sensitive.

ERROR

The operation resulted in an error and hence cannot be processed.